Our Information Services
At VignetGuide, you'll find comprehensive information on all aspects of Austrian vignette requirements.
Vignette Guidance
We help you choose the right vignette for your journey. Whether a 10-day, 2-month, or annual vignette – we explain the differences and provide recommendations.
- •Price comparison of all vignette types
- •Recommendation by trip duration
- •Information on eVignette
- •Purchase options and locations
Route Information
Detailed information on toll-required routes in Austria, including special toll sections and tunnels.
- •Motorway map
- •Special toll sections
- •Tunnel toll information
- •Border crossings
Traffic Regulations
Important traffic rules for driving in Austria that may differ from other European countries.
- •Speed limits
- •Winter equipment requirements
- •Alcohol limits
- •Mobile phone ban while driving
Included / Not Included
| Service | Available | Not Offered | Available |
|---|---|---|---|
| Vignette price information | Yes | Direct vignette sales | No |
| Purchase guide (eVignette) | Yes | Official ASFINAG services | No |
| Route information | Yes | Route planning | No |
| Traffic rules overview | Yes | Legal advice | No |
| FAQ on vignettes | Yes | Insurance advice | No |
| Information on fines | Yes | Breakdown assistance | No |
| Border crossing info | Yes | Accommodation booking | No |
| Tunnel toll overview | Yes | Vehicle rental | No |
| Winter equipment rules | Yes | Petrol station finder | No |
| Authority contact details | Yes | Workshop finder | No |
| Emergency numbers | Yes | Travel insurance | No |
| Current toll prices | Yes | Payment processing | No |
Vignette Assessment Factors
| Factor | Description |
|---|---|
| Trip Duration | How many days will you drive through Austria? |
| Vehicle Class | Car, motorcycle, or motorhome up to 3.5t? |
| Frequency | One-time trip or regular journeys? |
| Purchase Timing | Buy before or after crossing the border? |
| Payment Method | Online (eVignette) or physical purchase? |
| Validity Start | Immediate or from a specific date? |
| Border Crossing | Which motorway will be used? |
| Special Routes | Will tunnels or special toll sections be used? |
| Registration Plate | Correct entry required for eVignette |
| Validity End | Annual vignette valid until 31 January of following year |
Boundaries and Exceptions
- Vehicles over 3.5t gross weight do not need a vignette but pay distance-based tolls.
- Motorcycles require a separate motorcycle vignette (lower tariff).
- Vehicles with foreign registration plates are subject to the same vignette rules.
- Emergency vehicles (police, fire, ambulance) are exempt from vignette requirements.
- Vehicles with disability passes may be exempt under certain conditions.
- Certain federal roads are vignette-free – only motorways and expressways are toll-required.
- The eVignette can be purchased up to 18 days before the validity start date.
- An activated eVignette cannot be cancelled or transferred.
Purchase Process Step by Step
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1. Determine vehicle class
Car, motorcycle, or motorhome up to 3.5t?
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2. Check trip duration
10 days, 2 months, or full year?
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3. Choose purchase channel
Online (ASFINAG eShop), petrol station, motorway service area, or border crossing
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4. Have registration plate ready
For eVignette: enter registration plate correctly
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5. Make payment
Credit card, debit card, or cash (depending on channel)
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6. Receive confirmation
Email confirmation for eVignette, receipt for in-person purchase
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7. Affix sticker vignette
Bottom left of windscreen, from inside
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8. Check validity
Verify date and registration plate are correct
Complaints and Appeals
If you have received a fine or have questions about your vignette, contact ASFINAG directly:
- ASFINAG Customer Service: +43 800 400 12 400 (free)
- Email: [email protected]
- Postal address: ASFINAG, Rotenturmstraße 5-9, 1010 Vienna
- Online form: www.asfinag.at/contact
Always include your registration plate, purchase date, and transaction number in your enquiry. Appeals against fines must be submitted within 4 weeks.